Appointment and Cancellation Policies

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To ensure YOU get the best care from our providers, we kindly ask for at least 48 hours advanced notice is given to reschedule or cancel your appointment.

BOOKING DEPOSIT: $100

This prepaid fee will be applied towards your treatment. If you cancel your appointment with sufficient notice, more than 48 hours and no services are rendered, this $100 deposit will become an account credit good for 12 months from date collected and may be redeemed towards products or services. Prepaid or package visits require a $100 deposit to schedule visits. At service completion, the booking deposit is refundable.

CANCELLATION FEE: $100

We kindly ask for 48 hours’ notice to cancel or reschedule your appointment. If a cancellation is made less than 48 hours before your scheduled appointment time, a non-refundable $100 fee will be charged and collected from your deposit.

NO-SHOW FEE: $100

Failure to show for your appointment without any notice is considered a “No-Show” and will result in a charge of $100. You’re booking deposit will be forfeited to cover this fee. No-Show patients will be asked to pre-pay 100% of the service to book subsequent appointments.

PRODUCTS & RETURNS: NON-REFUNDABLE

Unopened, sealed products may be EXCHANGED within 7 days of purchase. No refunds will be made. Opened products or packages with a broken seal are ineligible for exchange and considered a Final Sale

TREATMENTS & SERVICES: NON-REFUNDABLE

All treatments, procedures and/or prepaid packages are non-refundable. Packages are non-transferable and must be used within one year from date of purchase. We will work with you to resolve any issues with unused/partially used packages; however, any accommodations made will be at the full cost/value of treatment, not at promotional or package pricing.

INSUFFICIENT FUNDS/CHARGEBACKS: $50 FEE

To learn more, please call (609) 561-0033 or complete this Consultation Request Form.